FlutterSeed
Privacy Policy
How FlutterSeed collects, uses, stores, and protects your personal information across our web applications, mobile apps, and digital services.
Last updated:
Introduction
FlutterSeed ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://flutterseed.elephaant.com, use our mobile applications, access our APIs, or otherwise interact with our services (collectively, the "Service").
By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.
Information We Collect
We collect information you provide directly, information collected automatically when you use the Service, and information from third parties as described below.
Personal Information
Personal information may include your name, email address, phone number, billing address, account credentials, profile information, and communications you send to us.
Usage Data
We collect information about how you interact with the Service, including pages viewed, features used, actions taken, session duration, referral sources, and in-app events.
Device Information
We may collect device type, operating system, browser type, language settings, IP address, mobile device identifiers, app version, and push notification tokens.
Analytics Data
We use analytics tools to understand product performance and user behavior. Analytics data may include aggregated or pseudonymized usage metrics.
Log Files
Our servers automatically record log data such as IP address, request timestamps, error reports, API calls, and diagnostic information used for security and troubleshooting.
How We Use Information
We use collected information to:
- Provide, operate, maintain, and improve the Service.
- Create and manage your account and authenticate users.
- Process subscriptions, payments, and transactional communications.
- Deliver AI-assisted features and process content you submit.
- Send service announcements, security alerts, and support messages.
- Analyze usage trends and develop new features.
- Detect, prevent, and address fraud, abuse, and security issues.
- Comply with legal obligations and enforce our terms and policies.
Legal Basis for Processing
Where applicable law requires a legal basis, we process personal data based on one or more of the following:
- Performance of a contract — to provide the Service you requested.
- Legitimate interests — to secure, improve, and market our products where not overridden by your rights.
- Consent — where required for marketing, certain cookies, or optional features.
- Legal obligation — to comply with applicable laws and regulatory requests.
Data Retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
When data is no longer required, we delete or anonymize it in accordance with our retention schedules and applicable law.
Data Security
We implement administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit, access controls, and monitoring.
No method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.
International Data Transfers
Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms to protect cross-border transfers.
Third Party Services
We rely on trusted third parties to help deliver the Service. These providers process data only as necessary to perform services on our behalf and are subject to contractual confidentiality and security obligations.
Payment Providers
Payment processors handle billing and subscription transactions. We do not store full payment card numbers. Payment providers' use of your data is governed by their privacy policies.
Cloud Providers
We use cloud hosting and infrastructure providers to store and process data. These providers maintain industry-standard security certifications and data protection practices.
Analytics Providers
Analytics services help us understand how the Service is used. We configure analytics tools to minimize collection of personally identifiable information where practicable.
User Rights
Depending on your location, you may have rights regarding your personal data. To exercise these rights, contact us using the information at the end of this policy.
Right to Access
You may request confirmation of whether we process your personal data and obtain a copy of the data we hold about you, subject to applicable exceptions.
Right to Correction
You may request correction of inaccurate or incomplete personal information. You can also update certain information directly in your account settings.
Right to Deletion
You may request deletion of your personal data, subject to legal retention requirements and legitimate business needs such as fraud prevention or unresolved disputes.
Right to Portability
Where applicable, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
Right to Object
You may object to certain processing based on legitimate interests or for direct marketing purposes, subject to applicable law.
Children's Privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.
Marketing Communications
With your consent where required, we may send promotional emails or in-app messages about products, features, and offers. You can opt out of marketing communications at any time by using the unsubscribe link in emails or adjusting notification settings.
You will continue to receive transactional and service-related messages even if you opt out of marketing.
Do Not Track Signals
Some browsers transmit "Do Not Track" signals. Because there is no uniform industry standard, we do not currently respond to Do Not Track signals. You can manage tracking preferences through cookie settings and browser controls.
Data Breach Procedures
We maintain incident response procedures to detect, investigate, and remediate security incidents. Where required by law, we will notify affected individuals and regulators of personal data breaches within applicable timeframes.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated by email or in-app notice where required.
Contact Information
For privacy-related questions or to exercise your rights, contact us:
FlutterSeed
Email: apps@flutterseed.com
Website: https://flutterseed.elephaant.com